Terms and Conditions

Article 1. Definitions

In these terms, the following definitions apply:

• Provider, we or us: BLS-group B.V., established at Nieuwehaven 52, 3011 VT Rotterdam, the Netherlands, registered with the Dutch Chamber of Commerce under number 80991440, VAT identification number NL861880018B02, trading under the name Football Brain Coaching (FBC).
• Participant, you: the natural person or legal entity entering into an Agreement with us.
• Consumer: a Participant who is a natural person and is not acting in the course of a profession or business.
• Business customer: a Participant acting in the course of a profession or business, including clubs and academies.
• Course: the online training and certification programme of FBC, including the FBC 3 Basic Licence, consisting of e-learning, videos, tests, a final exam, a practical assignment and a certificate.
• Platform: the website and the online learning environment of FBC, available through footballbraincoaching.com and the portal.
• Content: all course material, texts, videos, visuals, tests, assignments and other materials in the Course.
• Agreement: the agreement between us and the Participant regarding a Course or a licence.
• Certificate: the digital statement the Participant receives after successful completion.

Article 2. Identity of the provider

BLS-group B.V., trading as Football Brain Coaching · Nieuwehaven 52, 3011 VT Rotterdam, the Netherlands · Chamber of Commerce 80991440 · VAT NL861880018B02 · e-mail info@footballbraincoaching.com · website footballbraincoaching.com.

We can be reached by e-mail and respond within 5 working days.

Article 3. Applicability

1. These terms apply to every offer and every Agreement between us and the Participant.
2. Before the Agreement is concluded, the text of these terms is made available electronically in a way that allows the Participant to store it.
3. Deviations only apply if agreed in writing. The applicability of purchasing or other terms of a Business customer is expressly rejected.

Article 4. The offer

1. The offer on the Platform describes the Course, the price (including VAT for Consumers) and the way access is granted. Obvious mistakes or errors are not binding on us.
2. Nature of the certification. The Certificate is a certificate issued by FBC. It is not a legally protected title and, unless expressly stated otherwise, it is not (yet) recognised by the KNVB or any other body.
3. No guaranteed outcome. The Course is a best-efforts obligation. We do not guarantee any specific sporting, professional or financial result.

Article 5. Conclusion of the Agreement

1. The Agreement is concluded at the moment the Participant has completed the ordering process, accepted these terms and completed payment.
2. We confirm receipt of the order electronically by confirmation e-mail. As long as receipt has not been confirmed, the Participant may dissolve the Agreement.
3. FBC uses a buy-first flow: after payment an account is created automatically and access is granted.

Article 6. Prices and payment

1. Prices are as stated on the Platform. For Consumers prices include VAT; for Business customers prices are stated excluding VAT where indicated.
2. Payment is processed by our payment service provider Mollie, including iDEAL and card. Access is granted after receipt of payment.
3. Where offered, payment in instalments is possible, for example in three instalments; the applicable conditions and the total amount are shown in advance.
4. If an instalment is not paid on time, we may suspend access until payment has been made.

Article 7. Delivery, access and duration

1. Once the Agreement is concluded, the Participant receives immediate digital access to the Course through a personal account.
2. Access is personal and non-transferable. Access to the level achieved by the Participant is unlimited in time. If we discontinue the Platform or the Course in question, we announce this at least three months in advance and give the Participant the opportunity to download the Certificate and personal data.
3. We make every effort to keep the Platform available, but cannot rule out maintenance, updates or temporary interruptions.

Article 8. Right of withdrawal for Consumers and waiver thereof

1. In principle, the Consumer has 14 days to withdraw from the Agreement without giving reasons (cooling-off period), counted from the day the Agreement was concluded.
2. Exception for immediate digital access. The Course is digital content not supplied on a tangible medium. The right of withdrawal lapses where, when placing the order, the Consumer:
   1. has expressly consented to immediate performance (immediate access) before the end of the cooling-off period, and
   2. has acknowledged that this means losing the right of withdrawal.
   This consent and acknowledgement are requested at checkout by ticking two boxes, and confirmed in the confirmation e-mail. See the separate document Right of withdrawal: waiver and model form.
3. We offer the Course exclusively with immediate access. A Consumer who does not give the consent and the acknowledgement under paragraph 2 cannot purchase the Course. If, for whatever reason, access is granted only at a later moment, the right of withdrawal remains in force during the cooling-off period and the Consumer may withdraw using the model form or any other unambiguous statement.
4. The right of withdrawal does not apply to Business customers.

Article 9. Intellectual property and right of use

1. All intellectual property rights in the Content belong to us or to our licensors.
2. The Participant receives a personal, non-exclusive, non-transferable right of use of the Content, solely for personal study and training purposes for the duration of the access.
3. It is not permitted to copy the Content in whole or in part, to download it outside the functions intended for that purpose, to share it, make it public, sell it, or to share login credentials. In case of infringement we may terminate access and recover damages and costs.

Article 10. Obligations of the Participant

1. The Participant provides accurate and complete information and keeps login credentials confidential.
2. The Participant does not use the Platform in a way that harms us, other users or third parties.

Article 11. Practical assignment, videos and assessment

1. Part of the Course is a practical assignment with a written reflection and a video submission, which is assessed.
2. The separate Practical video consent statement applies to uploading videos, including the rules for minors appearing in the footage and parental consent.
3. We determine the method and criteria of assessment. No rights can be derived from the outcome of an assessment other than obtaining or not obtaining the Certificate.

Article 12. Certificate

1. After successful completion of knowledge, final exam, practical assignment and reflection, the Participant receives a digital, verifiable Certificate.
2. The Certificate confirms participation and that the FBC requirements have been met; it does not grant any statutory authority or authority recognised by third parties, unless expressly stated otherwise.

Article 13. Liability

1. Our liability is limited to the amount the Participant paid for the Course in question, or the amount paid out by our insurer in the case at hand.
2. We are not liable for indirect damage, consequential damage, or damage caused by improper use of the training method. Training activities are carried out at the Participant's own responsibility; the Participant is responsible for a safe training environment.
3. These limitations do not apply in the event of intent or wilful recklessness on our part, or insofar as mandatory law provides otherwise.

Article 14. Force majeure

In the event of force majeure we are entitled to suspend performance. If the force majeure lasts longer than 60 days, either party may dissolve the Agreement for the part not yet performed.

Article 15. Complaints, applicable law and disputes

1. Complaints can be reported via info@footballbraincoaching.com; we respond within 14 days.
2. Dutch law applies to the Agreement.
3. Disputes are submitted to the competent court in the district of Rotterdam. Consumers may also use the European ODR platform (ec.europa.eu/consumers/odr).

Article 16. Business customers (clubs and academies)

1. Additional or deviating provisions apply to Business customers: no right of withdrawal, access per seat per coach, and the terms of the quotation or agreement prevail in the event of conflict.
2. The Business customer warrants that the coaches it registers comply with these terms.

Article 17. Amendment of these terms

We may amend these terms. The amended terms apply to new Agreements and, after notification, to ongoing Agreements to the extent reasonable. The current version is published on the Platform.

Version 0.2 · 24-08-2026